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Purchasing Info

THINGS YOU SHOULD KNOW

 

TO ORDER -
Please complete and submit the information requested on our Retail Order/Enquiry available within this site.

Should you have any difficulty in completing the order form, please contact us for assistance.

Alternately, orders/enquiries can be placed by the following methods
Telephone: 
07 5442 9169
  (9:30am - 4:30pm, 7 days.) :  Fax:  07 - 5442 9169 (24hrs)


PRICING & CURRENCY -

All prices are subject to change without prior notice and are quoted in AUSTRALIAN DOLLARS (AUD) and include 10% Australian Goods & Services Tax (GST).
Prices for items 'exported' to destinations external of Australia will be recalculated to exclude GST.
If you would like to convert amounts to your local currency, please click here

PACKAGING & POSTAGE -
Packaging & Postage (P&P) charges are additional and include for secure packaging and normal Australia Post (AP) Surface Mail, with the exception of framed products (which contain glass), which will include AP Registered Post and includes insurance up to $100.
Additional AP services are available upon request and at their respective additional cost.
Where multiple products are purchased, we will consolidate the postage charges to give you the best rate available for the total order.

Details of applicable P&P will be included in the value of your total order, in reply to your submission of our Retail Order/Enquiry Form.
Our responsibility for the postage of an order ceases once receipted lodgement is effected at either Montville Post Office or with an alternate carrier of customer's nomination.
Rates to destinations outside of Australia are available on request.

PAYMENT -
Full payment in Australian Dollars, must accompany all orders placed.
Australian Orders:
We accept MASTERCARD or VISA with your order. We do not accept AMEX or DINER'S at this time.
We also accept BANK CHEQUE or AUSTRALIA POST MONEY ORDER, (payable to "Heraldic Gifts") for Orders posted to us.

AUSTRALIA POST C.O.D. applies to Australian orders only. Additional Australia Post charges apply for this service.
International Orders:
International orders are only accepted when accompanied by particulars of a valid MASTERCARD or VISA  We do not accept AMEX or DINER'S at this time.

WE DO NOT ACCEPT PERSONAL CHEQUES NOR WILL WE ACCEPT ANY RESPONSIBILITY FOR THE RECEIPT OF ANY CASH SENT THROUGH THE MAIL

 

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